People & Culture Receptionist & Administrator

Are you an organised, approachable and proactive individual with a passion for providing excellent service and keeping things running smoothly? We have an exciting opportunity for a P&C Receptionist & Administrator to join our team and play an important role in creating a warm, professional and positive experience for our employees and visitors.

Job Purpose: In this role, you’ll manage our front-of-house reception, welcome visitors, support workplace communications and hospitality, coordinate supplies, and provide reliable administrative support across a range of People & Culture activities, including payroll, benefits, vehicle fleet and employee processes.

If you have strong organisational skills, excellent attention to detail and a friendly, professional approach, and enjoy a varied role where no two days are the same, we’d love to hear from you.

Key Duties

Front of House & Visitor Experience

Front of House Operations: Act as the first point of contact for visitors, employees, customers and suppliers, delivering a professional, welcoming and positive experience at all times.
Reception Services: Manage reception activities, including handling telephone enquiries, greeting visitors and responding to general enquiries promptly and professionally
Visitor Experience: Coordinate visitor hospitality arrangements, ensuring guests are welcomed, supported and provided with a positive experience during their visit
Reception Environment: Maintain a clean, organised and professional reception area that reflects the company’s values and standards
Visitor Management: Administer visitor sign-in processes and ensure compliance with site security and visitor management procedures
Meeting Facilities Coordination: Manage meeting room bookings, ensuring rooms are appropriately prepared, equipped and ready for use
Visitor Parking Management: Coordinate visitor and guest parking arrangements to support a smooth arrival experience
Telephony Administration: Manage incoming switchboard calls, triaging enquiries and directing communications to the appropriate individuals or departments
Postal & Delivery Services: Coordinate the receipt and distribution of incoming post, parcels and deliveries across the business
Outbound Mail Administration: Manage outgoing post, parcels and product samples, ensuring timely and accurate dispat

Office, Hospitality & Supplies Administration

Office Supplies Management: Maintain stock levels and coordinate ordering and replenishment of kitchen refreshments, stationery, office supplies and employee welfare consumables across all sites.
Hospitality Coordination: Manage weekly staff lunch orders and coordinate catering arrangements for training activities, meetings and visitor events.
Inventory Control: Monitor stock usage, maintain inventory records and ensure cost-effective purchasing and supply management practices.

People Administration

People Department Inbox Management: Overseeing and responding to employee and business enquiries, ensuring prompt resolution of concerns for all staff
Absence Administration: Administer absence reporting processes, recording and communicating absence information received via telephone and email in a timely manner.
Onboarding & Offboarding Support: Coordinate administrative activities relating to employee onboarding and offboarding, ensuring positive and compliant employee experience.
Learning & Development Administration: Support the delivery of training and development activities through scheduling, coordination, communication and record management.
Uniform & PPE Administration: Manage uniform ordering and inventory administration, maintaining accurate records and ensuring timely provision to employees.
People Reporting & KPI Tracking: Maintain departmental trackers, key performance indicators and management reports, supporting accurate data analysis and reporting.
Employee Feedback & Engagement Activities: Coordinate surveys, feedback initiatives and data collection exercises, collating and communicating insights where required.
People Projects & Continuous Improvement: Support People & Culture projects and departmental process improvement initiatives, contributing to enhanced employee experience and operational effectiveness.
Additional Responsibilities: Undertake other administrative duties and assignments as reasonably requested by the People & Culture Manager.

Knowledge, Skills & Competencies

Highly organised, and loves admin.
Can prioritise effectively and able to manage a varied workload under tight time constraints.
Excellent Communicator, both written and verbal.
High professional standards, strong work ethic and positive attitude.
Confident, calm and comfortable working in a fast-paced environment.
Thorough and meticulous with excellent attention to detail.

Person Specification

Positively supports company culture and PRIDE values.
Happy, helpful, empathic, caring approach and loves to make someone else’s day.
System Expert, passion for learning new technology
Keeps promises. Is trustworthy, reliable, and honest.

Contract

Permanent

Hours

Monday – Friday
08:30 – 17:00 (37.5 hrs per week)

Location

Dura House Head Office, Clacton-on-Sea

Basic Salary

£28,000 – £31,000 per annum (depending on experience)

NPGSBS

Potential to earn 20% of Basic salary, following one year’s service as part of the company Net Profit Gain Share Bonus System (NPGSBS)

Total Package

£36,600 – £37,200 per annum

Holidays

33 days per year (inc. 8 bank holidays and 5 days to be taken at Christmas)
Option to purchase 5 additional days per year

Apply

More Great Reasons to Join Dura Composites

Full Sick Pay scheme, following 1yr service.
Auto Enrolment Pension scheme provided by People’s Pension.
Occupational Health Screening Services.
Occupational Health (health & lifestyle screening services, confidential health & medical support).
Wellbeing initiatives (e.g. massages, wellness & fitness groups).
Salary Sacrifice Schemes (e.g. Electric Car Scheme, Tech Scheme).
Quarterly 1-2-1 welfare & performance reviews.
Role-specific training & development opportunities, team building activities.
Choice to attend PRIDE Experience outings, social events, and celebrations across the year.
Free refreshments and treats.

Apply below

Upload your CV and Cover Letter and we’ll be in touch

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