GRP Sand Ladders

Standard lead time on orders is 3 – 5 working days (Mainland UK; stock dependent).

Large orders may be subject to palletized deliveries which are to the property kerbside only. Your Dura Fixings order will need to be unloaded by hand (hand-balled) off the lorry side. A person must be present to help unload the goods and sign for receipt. Delivery drivers are not insured to help unload the goods beyond the property kerbside.

We offer free delivery on our Dura Fixings products to most of mainland UK. Unfortunately, Dura Composites is unable to offer free delivery to certain areas – including Northern Ireland, the Scottish Highlands & Offshore Islands, Isle Of Wight, Isle of Man, the Channel Islands and the Isles of Scilly.

If your postcode prefix is listed below we would be happy to provide a delivery quote. Please call our Websales Customer Care Team on 01255 446838 to place your order.

• Northern Ireland (All BT postcodes)
• Scottish Highlands (AB30, AB33 – AB38, AB41 – AB56, FK17 – FK21, IV1 – IV63, PA20 – PA80, PH15 – PH27, PH30 – PH45, PH49, PH50, KW1 – KW18)
• Scottish Offshore (HS1 – HS9, KA27, KA28, ZE1 – ZE3)
• Scottish Borders (All TD and DG postcodes)
• Isle of Man (All IM postcodes)
• Isle of Wight (PO30 to PO41)
• Isles of Scilly (TR21 to TR25)
• Channel Islands incl. Jersey, Guernsey, Alderney, Sark & Herm (All JE and GY postcodes)

If you wish to return or exchange your goods and have already been issued with a Unique Returns Number (URN), please complete the form and return your items within 7 days of the date of delivery, to the address below.

Returns Department Dura Operations Centre
Telford Road
Clacton on Sea
Essex
CO15 4LP

Items must be unused and in perfect, resale condition and in their original packaging, wrapping or shrouding, and this Returns Form must be included. Details of how to package and present your item can be found in the form.

If you have not yet been issued with your Unique Returns Number (URN), please e-mail customercare@duracomposites.com or call us on +44 (0)1255 423601 to discuss your request.

Items will be subject to our inspection on arrival and must include the correct information on the Returns Form. The Purchaser holds the financial responsibility of returning the product, and the responsibility of retaining receipt and proof of postage for their return. The Purchaser also holds the risk of returning, including the risk of accidental loss. Only in the case of defective goods (and on receipt of proof of defect) will The Seller cover the cost of return and replacement product.

At Dura we are one of the world’s leading suppliers of composite materials and that is in no small part due to the incredible services we provide.

Apart from our personalised advice from an in-depth 25 year multi-industry experience, we also offer specialised cutting/fabrication and installation services to tailor to your individual needs.

Our market leading CAD and structural engineer teams are also available for stand-alone design and part of a larger integrated design scheme to give you that unique service that guarantees your project will run smoothly.

Click here to find out more about all of our added services.

Our Dura Composites BIM objects are hosted on NBS source, where they are available free to use by architects, designers, engineers, contractors and specifiers. For more information about how to access that and how to access our own in-depth technical guides, please click below.

View our objects on NBS Source