Cookies Policy

What are ‘cookies’?

‘Cookies’ are small text files that are stored by the browser (for example, Internet Explorer or Safari) on your computer or mobile phone. They allow websites to store things like user preferences. You can think of cookies as providing a ‘memory’ for the website, so that it can recognise you when you come back and respond appropriately.

How do I turn cookies off?

It is usually possible to stop your browser accepting cookies, or to stop it accepting cookies from a particular website. All modern browsers allow you to change your cookie settings. You can usually find these settings in the ‘options’ or ‘preferences’ menu of your browser. To understand these settings, the following links may be helpful, or you can use the ‘Help’ option in your browser for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS


Types of cookies

Cookies fall into one of two categories – session or persistent – and the type of cookie is determined by how long each cookie is used:

  • Session cookies only last for your online session and disappear from your computer or device when you close your browser.
  • Persistent cookies stay on your computer or device after the browser has been closed and last for the period of time specified in the cookie. These persistent cookies are activated each time you visit the site where the cookie was generated.


Cookies that we use

Necessary cookies

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.


Name Provider Description Type Expiry
wc_fragments_# Essential WooCommerce cookie to remember what is in a user’s cart HTML Session
variant This sets the homepage version that a user is shown (new vs old) HTTP 5 day
viewed_cookie_policy This records whether the cookie policy has been viewed and accepted by the visitor HTTP 1 year


Statistic cookies

Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.


Name Provider Description Type Expiry
_ga Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. HTML 2 years
_gat Used by Google Analytics to throttle request rate HTML Session
_gid Registers a unique ID that is used to generate statistical data on how the visitor uses the web site. HTML Session
gwcc Provides anonymous information that is used to generate statistical data on how the visitor uses the web site, such as pages they visited. HTTP 3 months
@@History/@@scroll|# This records where a user has scrolled to on a page to enable a smooth user experience when the user decides to return to a previously visited page. HTML Session


Marketing cookies

Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.


Name Provider Description Type Expiry
ads/ga-audiences, ads/user-lists/# Used by Google Adwords to re-engage visitors that are likely to convert to customers based on the visitor’s behaviour across websites. Pixel Session
collect Used to send data to Google Analytics about the visitor’s device and behaviour. Tracks the visitor across devices and marketing channels. Pixel Session
IDE Used by Google DoubleClick to register and report the web site users actions after viewing or clicking on one of the advertisers ads without the purpose of measuring the efficacy of an ad and to present targeted ads to the user. HTTP 2 years
NID Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads. HTTP 6 months
test_cookie Used to check if the user’s browser supports cookies. HTTP Session
VISITOR_INFO1_LIVE Tries to estimate the user’s bandwidth on pages with integrated YouTube videos. HTTP 179 days
YSC Registers a unique ID to keep statistics of what videos from YouTube the user has seen. HTTP Session
GPS Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. HTTP Session
Khaos, c, put_#, rpb, rpx Registers anonymised user data, such as IP address, geographical location, visited web sites, and what ads the user has clicked, with the purpose of optimising ad display based on the user’s movement on websites that use the same ad network. HTTP Session


Other cookies


Name Provider Description Type Expiry
/wp/wp-admin/admin-ajax.php-wc_cart_hash Contains information about the ecommerce cart and helps WooCommerce know when the cart data changes. HTML Session
_gs, _gd# Used by GetSiteControl to determine if a user has seen or interacted with survey and special offer pop-up messages. HTTP Session
_gu, _gw 1 year
FirstSession, ReturningSession Used by the site to determine whether the user is a new user or a returning user. HTTP 6 months